Hello! How can we assist you today ?
Presented below are frequently asked questions from our valued customers about ShenGao Valve's industrial offerings and our dedicated services.
Couldn't Find The Answer to Your Query in Our FAQs?
The ShenGao Valve team is here and eager to help you out!
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Q
How long has your company been established?
Our company was founded in 1987, and we have 36 years of experience to date.
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What types of valves do you primarily produce?
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What are the quality standards for your products?
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What certifications do your products have?
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What is the typical production lead time for your products?
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Do you offer customization services?
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What are your primary markets?
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In which industries are your valves applicable?
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What materials do your valves come in?
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What sizes do your valves come in?
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Gate Valve
Diameter:
From DN15 (1/2 inch) to DN1200 (48 inches) and even larger.
Pressure:
From PN6 (Class 150) to PN420 (Class 2500) and even higher.
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Globe Valve
Diameter:
From DN10 (3/8 inch) to DN600 (24 inches).
Pressure:
From PN16 (Class 125) to PN760 (Class 4500).
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Check Valve
Diameter:
From DN15 (1/2 inch) to DN2000 (80 inches).
Pressure:
From PN6 (Class 125) to PN420 (Class 2500) and even higher.
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Ball Valve
Diameter:
From DN6 (1/4 inch) to DN1500 (60 inches).
Pressure:
From PN6 (Class 125) to PN760 (Class 4500) and even higher.
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Butterfly Valve
Diameter:
From DN25 (1 inch) to DN3000 (120 inches) and even larger.
Pressure:
From PN2.5 (Class 125) to PN250 (Class 1500).
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Safety Valve
Diameter:
From DN10 (3/8 inch) to DN250 (10 inches).
Pressure:
Up to PN420 (Class 2500) or even higher, depending on the design and application.
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Can I obtain a product catalog?
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Do you have a Minimum Order Quantity (MOQ)?
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Do you provide samples?
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Do your products come with a warranty?
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How do you handle product issues within the warranty period?
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What happens after the warranty period?
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Under what circumstances is damage not covered by the warranty?
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How soon will I get a response after sending an inquiry?
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Do you offer installation services?
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How can I contact the after-sales service team?
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What is the typical repair turnaround time?
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Where can I find the user and maintenance manuals?
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What payment methods do you accept?
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Do you offer letter of credit payment?
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Do you offer discounts for bulk orders?
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Which logistics companies do you typically use?
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How long is the shipping cycle usually?
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How is the shipping cost calculated?
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What are the trade terms available?
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How are the products packaged?
