After Sales Service-SHENGAO VALVE GROUP CO.,LTD

Prompt Response

Shengao offers a 24/7 online support system, ensuring rapid response times. Whether you reach out via phone or email, we're committed to addressing your concerns promptly. Our dedicated sales team remains available round-the-clock, all year long. For technical challenges, our expert engineers stand by, geared for swift intervention.

Expertise at Your Service

Shengao prides itself on an exemplary team of professionals. With a legacy spanning over two decades in valve production and distribution, our roster boasts of 35 adept engineers. This includes experts with doctoral qualifications in product functionality and design, four with master's degrees, and seven postgraduates. This powerhouse team serves as your technical advisers, adeptly handling post-sale queries.

Commitment to Quality

Every item produced under the Shengao Fluid banner adheres to the standards reflected in our sample products. We're unwavering in our commitment to both domestic and international quality benchmarks. Our facility, featuring state-of-the-art production, processing, and evaluation tools, stands as a testament to our drive for standardization and excellence.

Innovative & Efficient Production

Our engineer brigade at Shengao Fluid isn't just skilled; they're innovators. To supplement their expertise, we've incorporated cutting-edge technological solutions from countries like the USA, Germany, and Japan. This international amalgamation fuels our efficient production, setting Shengao as a reference point in the industry.

Swift Dispatch

Shengao operates on a principle of efficiency. Prepayments made before 5:00 pm are processed for production the very same day. If we receive your advance post-5:00 pm, rest assured, your product is slated for production the subsequent morning. Depending on your specifications, we tailor the optimal dispatch plan. In our packaging, we strictly adhere to global standards, ensuring punctual deliveries.

Unwavering Quality Pledge

Shengao's promise is twofold: offering product returns and repairs within an 18-month window post-delivery or 12 months following installation (whichever is earlier). We remain accessible for all your inquiries throughout your product's ordering phase. We take pride in our 100% customer feedback rate. Be it sales, production, technical guidance, maintenance, or post-sale services, our teams are readily available, ensuring seamless support post-purchase.